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Lab Instruments

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Customer satisfaction is at the top most priority to us.

To meet this goal we have a special cell for the Customer Service and Support. If you find any difficulty in locating any sort of product or have any problem with the installation just drop us an e-mail and your problem will be taken care of.

Our Business Philosophy

The objective of our business is to provide high quality products and reliable services to our customers. We hope you have enjoyed visiting our web site and using our products as much as we enjoyed providing them for you.

Shipping and Handling

We attempt to ship your order as soon as we receive the purchase order or the confirmation in any written form.

The shipping methods may include:
Direct delivery, in person
By cargo
At company's city office, in person

If in case the delivery is made through Cargo or Courier, the additional cost will be added to the billing amount and will be paid by the customer.

Support and Services

We attempt to provide the fastest and the reliable service. not just on the goods sold by us, but on others also. Also we provide support like "Plan Development", "Installation Solutions", etc. Customer can avail guarantee, if it exists on the product on the company's terms and conditions. If the product is having any technical fault, it will be replaced based on the company policies. No physical breakage of product can claim for the guarantee.

Returns & Replacements

Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.

We can accept the returns within a week duration after the delivery is made, after that, once the invoice is issued, the goods are not entitled to be returned.
We would like to accept the things in intact condition as they were supplied. If there is any breakage or disintegration of the product due to any reason, than we are very sorry to accept the return.

Do you have any questions? Send us an e-mail

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